Privacy Policy

Introduction

Signature Sparkle 360 is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

• •Contact details: name, email address, phone number
• •Property details: address, postcode, property type and size
• •Booking details: service selected, preferred dates and times, access instructions
• •Payment information: processed securely by our payment provider — we do not store card details
• •Communications: messages and emails you send to us

How We Use Your Information

• •To provide and manage the cleaning services you book
• •To communicate with you about your bookings and enquiries
• •To process payments and issue invoices
• •To improve our services and customer experience
• •To send service-related updates (you can opt out at any time)

Sharing Your Information

We only share your information with your assigned cleaner to the extent necessary to perform the service (e.g. your address and access instructions). We never sell your data to third parties. Payment processing is handled by certified, PCI-compliant providers.

Data Security

We use industry-standard encryption and security measures to protect your personal data. Access is restricted to authorised personnel only, and cleaners receive only the minimum information needed to complete your booking.

Your Rights

• •The right to access the personal data we hold about you
• •The right to request correction of inaccurate data
• •The right to request deletion of your data ('right to be forgotten')
• •The right to object to or restrict certain processing
• •The right to data portability

Contact Us

To exercise any of your rights or for any privacy enquiries, email us at hello@signaturesparkle360.co.uk or write to: Data Protection Officer, Signature Sparkle 360, Unit 12, London, UK.